Malware-free website in 3 hours.
Need help cleaning up a client website? Sign up for your free trial now, and we'll get everything fixed — no credit card required.
NOTE: This offer is only available to agencies or website managers.
A flat fee that covers everything you need to create a loyal client base.
A flat fee that gives you 24/7 support coverage for all sites.
Covers recurring maintenance tasks that are distracting your team from what matters.
Trusted by top marketing agencies
It’s so nice to have a reliable resource to tap into when we’re super busy.
Authentic Web Solutions
We are so appreciative of the fast service Utimize provides and how smart you make us look to our clients!
I don’t have to spend nearly as much time tinkering with my sites because you take it off my shoulders.
You might be wondering...
From malware clean ups to troubleshooting a plugin conflict to fixing a CSS issue — we can help with pretty much anything for WordPress that takes less than one hour of work.
The best thing — it’s unlimited, so you can submit as many requests as you want, 24/7.
Yes, that’s correct! The rule of thumb is — if it takes less than one hour of work to complete, it should be covered by the support scope. Being more specific, you can ask for simple tweaks, content changes, CSS adjustments, formatting blog posts, and so on. Advanced support is also unlimited, and it includes finding conflicts, fixing broken pages, troubleshooting problematic functionalities, etc. No hidden clauses in the contract — unlimited really means unlimited here.
Our solution was built to serve marketing agencies only, so using our support coverage for a single website might be over-kill depending on how big / small your website is all.
For all cases, we’d recommend getting in touch through the chat icon in the lower right of this page.
Yes. We do provide a 7-day risk-free trial. After this period, if you’re convinced we’re not the right people to take care of your site, you can cancel your subscription. No questions asked.
Normally, you will hear from us within 20min~30min, while the average resolution time is about 2 hours. Depending on complexity, this time can vary a little bit, but we always communicate and set expectations when needed. Our guaranteed resolution time is 24 hours.
We evaluate the risk of a site being infected, and we prevent attacks from happening by fixing anything that makes the site vulnerable — before even it gets infected. This strategy has proven to be best approach to security and we take it very seriously. At the end of the day, prevention is cheaper than remediation.
We always try to help as much as we can — even if it’s out of scope! Our hourly rate for custom development is $30/hour and we provide an accurate estimate based on the details you give to us. When we have your permission, we’ll go ahead and get things done!
The password of the website is shared securely through our dashboard — we only use encrypted channels with highest security standards. We use services like Bitwarden to store passwords when needed, but we usually just get rid of them after we have a safe connection between our servers and WordPress. Our support team uses VPNs and 2FA authentications to have access to any internal system.
Before updating anything, we create backups — this way we have a way to recover if something breaks. We use visual regression and uptime monitoring to make sure (1) the website returns the HTTP status code 200 and (2) nothing is broken.
Yes and no. When signing up for a monthly plan, you agree with our terms of services, but you can cancel at any time.
We have proprietary ticketing system we’ve created specifically for our needs. From the agency dashboard, besides creating new tasks, you can also manage your websites, check invoices, order new plans, etc.